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The Business Case for Action

“Companies that take action to reduce stress in the workplace are likely to generate enhanced value through reduced costs, increased productivity, better customer service, lower staff turnover and greater staff morale.”
- CIPD Annual Survey Report, 2006

 

What it could be costing you now

“Stress is the main cause of sickness absence in the public sector,”
- Geoffrey Podger, Chief Executive of the Health and Safety Executive (HSE) Feb 2006

So many working days are lost to stress:

  • Stress remains the number one ranked reason for long-term absence for non-manual employees

  • It is estimated that work-related stress affected 442 000 people in 2007/08 with a corresponding estimated

  • An estimated 13.5 million working days were lost due in 2007/8 due to work-stress related conditions

  • Surveys estimate that, in 2008, 17.1% of British workers believed their jobs were extremely or very stressful

  • Work-related stress accounts for over a third of all new incidences of ill health

  • Each case of stress-related ill health leads to an average of 30.6 working days lost

(source:, HSE website accessed Autumn 08)

The CIPD says, “Companies that take action to reduce stress in the workplace are likely to generate enhanced value…” For companies that don’t take action, the opposite is true. Apart from the tangible costs of sick absence, so much more is being lost in productivity and service. 

And if you fail to take action, you could be liable to pay compensation.

  • Intel was found to have been negligent in allowing an employee to suffer debilitating work-related stress. HR professional Tracy Daw was awarded £114,764 in May 2006.

  • Barry Willans was diagnosed as suffering from stress-induced anxiety and depression caused by ‘an increased amount of pressure at work'. His employers, Reckitt and Colman, were ordered to pay him £55,000.

  • John Walker made a successful claim against Northumberland County Council, for which he was awarded a settlement of £200,000 in 1994. The court ruled that his employers had known he had developed stress related problems but failed to take action to improve the situation.

     

Take action

You can do something to address the problem and make a visible difference now. The HSE has significant evidence of organisations that have made dramatic improvements in stress related absences:

  • absences of 10+ days in a 12-month rolling period – 7.5% reduction

  • 5 absences in a 12-month rolling period – 19% reduction

  • sickness absence down from 10.75 days in 2001-02 to 7.2 days in 2004-05

 As well as reducing sickness absence costs to an organisation, tackling stress can have a positive effect on:

  • Employee commitment to work;

  • Staff performance and productivity;

  • Staff turnover or intention to leave;

  • Staff recruitment and retention;

  • Customer satisfaction; and

  • Organisational image and reputation.

All of this helps you keep ahead of your competitors.

Apart from missing all these savings and benefits, your company will be exposed to the risk of legal action if you can’t show that you’ve met your legal obligations.

“A proper risk assessment for stress, combined with appropriate training in the skills required to improve can help you avoid prosecution and litigation.”     - HSE 

 

The solution

Training your own managers or HR professionals in this specialist field can be a long and costly process. Using our services, gives you an immediate response with all the benefits of our professional experience instantly available.

You won’t want to be permanently dependent on us though, and we will transfer the skills you want to your staff so that they will continue to manage their stress after we’ve gone.

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